Troubleshooting
Problem(Abstract) After a fresh BVR 6.1 installation, VRBE_XML environment fails to start Symptom The following error is reported: Running the P...
Mon, 17 Feb, 2020 at 4:27 PM
Problem Error DTJ3017 is logged in DTstatus.out log during Blueworx Voice Response startup: DTJ3017 Voice response node Node1 at host LocalHost failed ...
Mon, 17 Feb, 2020 at 4:22 PM
Problem The License User Management (LUM) tool i4blt returns error CLN-83 or CLN-84 when the admin attempts to enroll the Blueworx Voice Response 6.1 li...
Mon, 17 Feb, 2020 at 4:20 PM
Problem BVR V6.1 installation (smit) does not recognize a valid DB2 V9.5 installation. Environment DB2 V9.5 already installed on the system but ...
Mon, 17 Feb, 2020 at 4:17 PM
Problem Multiple DB2 error DBI1087E are reported in smit.log during the Blueworx Voice Response 6.1 for AIX installation. The installp may have reported...
Mon, 17 Feb, 2020 at 4:14 PM
Problem Unified Messaging systems which are being migrated from Blueworx Voice Response version 4.2 to Blueworx Voice Response version 6.1 with IBM DB2 ...
Mon, 17 Feb, 2020 at 4:11 PM
Problem(Abstract) The Blueworx Voice Response VRBE environment might hang after applying AIX maintenance. Symptom The problem can manifest itsel...
Tue, 18 Feb, 2020 at 12:01 PM
Problem If an attempt is made to uninstall prerequisites of BVR 6.1, such as Java, this might cause an issue where the BVR adapter is removed from the m...
Mon, 24 Feb, 2020 at 2:45 PM
Problem When logging in as WVRuser (default is 'dtuser'), error "SQL1042C with SQLSTATE=58004" is returned. The same DB2 error is also fo...
Thu, 20 Feb, 2020 at 9:36 AM