Troubleshooting

Changing the javadump and heapdump location for the Blueworx Voice Response VRBE environment.
Problem(Abstract) By default, when the JVM experiences a problem, a javadump file is created in the /var/dirTalk/DTBE/native/aix directory. To stop the ...
Tue, 28 Jan, 2020 at 3:54 PM
JDK debug flag may cause socket errors within the Blueworx Voice Response VRBE environment
JDK debug flag may cause socket errors within the Blueworx Voice Response VRBE environment Technote (troubleshooting) Problem(Abstract) If t...
Mon, 27 Jan, 2020 at 3:45 PM
Running Blueworx Voice Response for AIX in 64-bit kernel mode
Problem(Abstract) When running in 64-bit kernel mode with DTXA adapters, errors are encountered when trying to start Blueworx Voice Response because the...
Mon, 27 Jan, 2020 at 3:39 PM
Blueworx Voice Response for AIX - No trunks available after restoring a system using mksysb
Problem(Abstract) Following a system restore using mksysb, no available trunks are visible in the Blueworx Voice Response System Monitor. Error_id 30510...
Mon, 27 Jan, 2020 at 3:18 PM
Configuring SS7 in a Blueworx Voice Response Single System Image
Abstract When using the SS7_MAINT program to configure a machine to Blueworx Voice Response which is connected to an SSI server, error messages relating...
Mon, 27 Jan, 2020 at 1:54 PM
Blueworx Voice Response AIX platform specific CCXML transitions
Problem(Abstract) Clarification on the Blueworx Voice Response AIX platform specific CCXML transitions and associated fields Cause The Blueworx Voice ...
Mon, 27 Jan, 2020 at 6:40 AM
3270 sessions missing after installing Blueworx Voice Response Fix Pack 2
3270 sessions missing after installing Blueworx Voice Response Fix Pack 2 Technote (troubleshooting) Problem(Abstract) 3270 Session Manager wind...
Mon, 27 Jan, 2020 at 2:54 PM
New ISDN call tag variable: "DISPLAY"
News Addition of support for sending and receiving DISPLAY tag, including attributes DISPLAY.INF and DISPLAY. TYPES Details Call transfers type RLT a...
Tue, 4 Feb, 2020 at 5:41 AM
How to create multiple VoiceXML 2 cache directories.
Problem Blueworx Voice Response creates only one VoiceXML2 cache directory for use by all nodes. However, it is possible for each node to use its own di...
Tue, 4 Feb, 2020 at 2:26 PM
The system configuration GUI crashes when being closed
Problem When closing system configuration windows from an X server emulator, the system configuration panel crashes causing a core file RDX_RO.core in /...
Tue, 4 Feb, 2020 at 2:28 PM