Troubleshooting
Problem When running an SSI cluster, users might be unable to change their passwords via Unified Messaging Web interface. Cause The IMC_PASSWORD custo...
Wed, 12 Feb, 2020 at 5:36 AM
Problem How to enable Progress Indicator IE on ALERTING with an inbound ISDN call Symptom In some ISDN trunk voice applications, there is a requiremen...
Mon, 10 Feb, 2020 at 6:07 AM
error_id 1 and error_id 25032 caused by an unsupported application design Problem Application terminates with CHP coredump. Symptom WVR error mess...
Mon, 10 Feb, 2020 at 4:33 PM
Blueworx Voice Response does not support 22 KHz TTS voice Problem The Text-To-Speech audio in the application sounds like static Environment ...
Mon, 10 Feb, 2020 at 5:31 PM
Problem A State Table application might not process DTMF keys correctly Cause If a DTMF key is pressed very early on in a prompt that is not set to fo...
Mon, 10 Feb, 2020 at 5:27 AM
Problem Error message logged in TTY.[port number].[mmdd] file -- [date / time] [port] Serial port buffer full and no message detected: discarding buffer ...
Mon, 10 Feb, 2020 at 5:48 AM
Problem(Abstract) The Blueworx Voice Response VRBE processes can core dump and generate a core file in the /var/dirTalk/DTBE/native/aix directory. C...
Wed, 12 Feb, 2020 at 3:49 PM
Problem When attempting to start up the Blueworx Voice Response Beans Environment (VRBE) subsystem, either automatically when Blueworx Voice R...
Thu, 23 Jan, 2020 at 10:03 AM
Trace Components Component Description APP VXML2 Application logging CALL Call handling CCXML_LOG Tracing intend...
Wed, 12 Feb, 2020 at 2:19 PM
Problem(Abstract) After a fresh BVR 6.1 installation, VRBE_XML environment fails to start Symptom The following error is reported: Running the P...
Mon, 17 Feb, 2020 at 4:27 PM