Blueworx Support

Getting Started 1

• Welcome to Blueworx - need help, click here!

News 63

• Blueworx products are not affected by CrowdStrike
• Blueworx Voice Response V7 for AIX support for DB2 V11.5
• Blueworx products are not affected by Log4j vulnerability
• A BVR issue causes AIX to crash for certain AIX 7 levels
• Blueworx releases Voice Response 7.25 for Linux

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Troubleshooting 69

• Installing Blueworx on Rocky Linux 9
• PostgreSQL GPG key issue
• Error starting BVR Linux on kernel version 4.14
• MustGather: Read first for Blueworx Voice Response for AIX
• MustGather: Blueworx Voice Response for AIX

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FAQ 35

• How do I upload debug data to Blueworx?
• Using DTdatabase to backup and restore BVR for AIX application records
• Tested software levels - Blueworx Voice Response for AIX
• What should I check after loading a mksysb for a Blueworx Voice Response system?
• Tested software levels - Blueworx Voice Response for Linux

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Documentation 8

• Blueworx Product Documentation
• Redirecting IMC_Stats logging
• Showing details of Enhanced Menu Routing users with showuser
• Updating to DB2 10.1 on a new installation of Blueworx Voice Response 6.1 for AIX
• Add support for BRM licensing server

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Security Bulletins 3

• Blueworx Voice Response is not affected by the OpenSSL Heartbleed vulnerability (CVE-2014-0160)
• Security Bulletin: Blueworx Voice Response CPU utilization (CVE-2014-0963)
• Security Bulletin: Vulnerability in RC4 stream cipher affects Blueworx Voice Response for AIX (CVE-2015-2808)

Fix Center 50

• Fix list for Blueworx Voice Response 7 for Linux
• Fix list for Blueworx Voice Response 7 for AIX
• BVR 7 for AIX - Fix Level 7.0.0.21
• BVR 7 for AIX - Fix Level 7.0.0.20
• BVR 7 for AIX - Fix Level 7.0.0.7

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