FAQ
When working with the Blueworx Technical Support team, system data may be requested in order to help diagnose the problem or to understand the system config...
Fri, 3 Oct, 2025 at 6:26 AM
Question How do I make a backup of the DB2 records used by Blueworx Voice Response for AIX? Cause There is an alternative backup method to save DB2 ...
Tue, 23 Jul, 2024 at 4:31 AM
Question What levels of AIX, DB2 and Java that have been tested with Blueworx Voice Response for AIX? Answer The tables below show the fix level...
Tue, 16 Jul, 2024 at 6:46 AM
Question Customers have experienced problems related to the hostname after loading a mksysb from a different system. These problems include: Bluewo...
Mon, 15 Jul, 2024 at 8:47 AM
Question What levels of Red Hat Enterprise/CentOS Linux, PostgreSQL and other licensed products have been tested with Blueworx Voice Response for Linux?...
Thu, 22 Jun, 2023 at 12:26 PM
Obtaining and installing a BVR license key is a 3 step process: Obtain the unique "system identifier" from the BVR server. Request a license ke...
Wed, 14 Jun, 2023 at 4:10 AM
The latest BVR Fix Updates are available as download links from the Fix Center Once a Fix Update is selected a page detailing the update and the problem...
Fri, 5 Mar, 2021 at 5:58 AM
Question Sometimes the message "/dev/systrctl1: A file or directory in the path name does not exist." is written to the Blueworx Voice Response ...
Thu, 23 Jan, 2020 at 10:04 AM
Question How do I use SIP Subscribe/Notify with VoIP calls on Blueworx Voice Response? Cause Blueworx Voice Response and Unified Messaging together su...
Thu, 30 Jan, 2020 at 7:59 AM
DB2 V8 support on Blueworx Voice Response 4.2 Technote (FAQ) Question When DB2 V8 goes out of support what does this mean for BVR 4.2 customer...
Mon, 27 Jan, 2020 at 3:06 PM