Troubleshooting

Installing Blueworx on Rocky Linux 9
Problem Installing Blueworx Linux on Rocky 9 causes following error to occur: [root@rocky9 ~]# yum install blueworx* Blueworx ...
Wed, 14 Aug, 2024 at 7:59 AM
PostgreSQL GPG key issue
Problem When checking to see the latest package list, I get this PostgreSQL error: [root@centos8sx64 ~]# dnf list blueworx* Blueworx 64 kB/s | 3.6 kB 00:0...
Mon, 26 Feb, 2024 at 8:51 AM
Error starting BVR Linux on kernel version 4.14
Problem An error is occurring with Amazon Linux 2 system when trying to start BVR Linux on kernel version 4.14.314-238: [root@amazon2 ~]# bvr -s Checking ...
Thu, 22 Jun, 2023 at 12:19 PM
MustGather: Read first for Blueworx Voice Response for AIX
Problem For every problem, collecting data can aid in problem determination and save time resolving problem tickets. Gathering this data before calling...
Thu, 13 Apr, 2023 at 5:38 AM
MustGather: Blueworx Voice Response for AIX
Problem What general data should I collect for problems with Blueworx Voice Response? Gathering this MustGather information before calling Blueworx supp...
Tue, 29 Nov, 2022 at 6:57 AM
MustGather: VRBE Component of Blueworx Voice Response for AIX
Problem Collecting data for problems with Blueworx Voice Response. Gathering this MustGather information before contacting Blueworx support will help yo...
Tue, 29 Nov, 2022 at 6:49 AM
Modifying siphdrtags.cfg will require a restart of the BVR trunks
Problem A VXML error message is generated when the application tries to read a value that is associated with a new header that has been added to the...
Thu, 25 Mar, 2021 at 4:50 PM
UDSERVER - Unable to open database file (error 5010)
Problem The following errors appear on BVR start up: EE Entry Time: Fri Mar 12 13:02:06 2021 Unable to open database file    sequence  = 2464073  csec  ...
Thu, 18 Mar, 2021 at 4:04 AM
Warning message: "VXMLParserPool::Parser created over capacity"
Problem The following warning message might appear in $DTJ_HOME/dtj_logs/log.x.log: (VXI50012) WARNING: VXMLParserPool::Parser created over capacity: [V...
Thu, 23 Jan, 2020 at 10:03 AM
Updating an existing Blueworx Voice Response installation to DB2 version 8 fixpack 17
Problem These notes enable a person skilled in AIX and Blueworx Voice Response to update an existing Blueworx Voice Response for AIX installation to DB2 f...
Thu, 23 Jan, 2020 at 10:04 AM