Troubleshooting

Preventing 5319 errors when using a remote database server
Preventing 5319 errors when using a remote database server Problem ERROR: 5319 Invalid msg creation time detected Explanation: The system detected tha...
Tue, 4 Feb, 2020 at 2:37 PM
Overcoming error_id 27010 with partial trunk configurations
Overcoming error_id 27010 with partial trunk configurations Problem Sometimes after pack configuring a partial CAS protocol trunk (for example, 12 ...
Tue, 4 Feb, 2020 at 4:04 PM
(DTJ1007569) exception caused by TCP hostname resolution
(DTJ1007569) exception caused by TCP hostname resolution Problem Voice Recognition request failed with exception on remote host response timeout ...
Tue, 4 Feb, 2020 at 4:12 PM
File db2diag.log on a Blueworx Voice Response system can increase up to the AIX system limit
Problem The file size of /home/dtdb23in/sqllib/db2dump/db2diag.log can grow up to the AIX system limit, while both Blueworx Voice Response and DB2 appea...
Tue, 4 Feb, 2020 at 4:46 PM
Partition deletion supported by command line and XML Provisioning
Partition deletion supported by command line and XML Provisioning Problem Unified Messaging partitions can be deleted through mcit, the command li...
Tue, 4 Feb, 2020 at 5:03 PM
DB2 does not start if the machine name is changed after DB2 is installed.
Problem With version 8.1 of DB2, if the machine name is changed post-installation, DB2 fails to start, and produces the following error: "SQL6048N...
Fri, 31 Jan, 2020 at 3:33 PM
Setting the Cache-Control http header for VoiceXML 2.0 or 2.1 applications
Problem Setting the HTTP Cache-Control header to "private" improves system performance when loading dynamic VoiceXML 2.0 content. Cause ...
Fri, 31 Jan, 2020 at 3:08 PM
Error message "Unable to obtain exclusive file lock" may occur in a VoiceXML 2.0 environment.
Problem A FileCache error, "Unable to obtain exclusive file lock" may occur on a Blueworx Voice Response VoiceXML 2.0 system that is configure...
Fri, 31 Jan, 2020 at 3:13 PM
DTSNMPD_START fails to start after upgrading AIX
Problem After upgrading to a new version of AIX, the Blueworx Voice Response for AIX shell script DTSNMPD_START does not run correctly. Error 26003 is g...
Fri, 31 Jan, 2020 at 3:17 PM
Limit to number of application profiles that can be displayed in Blueworx Voice Response GUI
Problem If more than 250,000 application profiles exist, they will not all be displayed in the Blueworx Voice Response GUI. This restriction applies to...
Fri, 31 Jan, 2020 at 3:19 PM