News
Blueworx Introduces a Centralized Outbound Calling API, Fax Machine Detection and Bridge Transfer to Linux Contact centers today are actively looking fo...
Tue, 18 Feb, 2020 at 12:50 PM
Blueworx Voice Response V4.2 supports the latest Power 6 hardware Abstract Blueworx Voice Response for AIX, V4.2 supports the latest Power 6 hardware ...
Tue, 18 Feb, 2020 at 12:53 PM
Building a Foundation for Dynamic Contact Center Infrastructure Performance Monitoring and Reporting Leveraging real-time data analytics enables a faste...
Tue, 18 Feb, 2020 at 12:47 PM
Abstract Blueworx Voice Response now supports the latest IBM POWER8 Systems S class and enterprise servers. Content Blueworx Voice Response now ...
Tue, 18 Feb, 2020 at 12:51 PM
Abstract Blueworx Voice Response V6.1 for AIX Fix Pack 3 is available (fix level 6.1.0.300). Content The Fix Pack contains the following new enh...
Mon, 17 Feb, 2020 at 4:04 PM
Abstract Unified Messaging supports the use of MRCP speech technologies for text-to-speech (TTS). Content With the update PTF dirTalk.UM.rte 4.2...
Mon, 17 Feb, 2020 at 4:09 PM
The Blueworx team continues to develop the capabilities of Blueworx IVR for Linux with the availability of Blueworx Voice Response 7.3, featuring additi...
Fri, 14 Feb, 2020 at 2:42 PM
Delivering powerful web interface for application management Blueworx, a provider of Interactive Voice and Customer Experience solutions designed to del...
Fri, 14 Feb, 2020 at 2:50 PM
Support for direct integration with IBM Watson Assistant Blueworx Voice Response version 7.14 adds support for directly connecting to Watson Assistant ...
Mon, 24 Feb, 2020 at 3:20 PM
Integration with Amazon Speech services Blueworx Voice Response version 7.12 adds direct integration with two of the Amazon AWS speech services. Amazon ...
Fri, 21 Feb, 2020 at 1:45 PM