Fix release date: 16 Jun 2017
Status: Superseded
Important: After installing this PTF, you will need a license key from your Blueworx sales representative or Blueworx support for BVR to continue taking calls. There is a grace period of 45 days in which to do this. Please see below for further details.
New feature contained in Fix Level 6.1.0.523:
- Blueworx Voice Response has now been updated with a different License Use Management (LUM) system. For further details, refer to this Help Center article:
https://support.blueworx.com/a/solutions/articles/48000984755
New fixes contained in Fix Level 6.1.0.523:
| Ticket# | Problem | Resolution |
| 1186 | User receives an error that says: "Unable to read the list of data items Requested file not found." in the GUI. However, when the user calls into BVR, they are able to hear the voice segments. | Increase limit on number of segments that can be viewed in the GUI. |
| N/A | AMD ignores the initial voice_on_time worth of voice. This causes the AMD code to detect "human" with spoken audio longer than the human_time and shorter than human_time + voice_on_time. | Use the current sample blocks length when moving from initial to detected voice states. |
| 1244 | Double sending of RTP packets when performing a half trombone | Add check to count number of outbound trombone legs present. If there is more than 0 then don't send on our own channel. |
Download information
The PTF for this issue is available on the Blueworx FTP site:
https://blueworx.hostedftp.com/files/path/Fix+Center/BVR610/BVR.6.1.0.523.tar.Z
This PTF might require requisites PTF files to be installed and are available on our Blueworx FTP site in a cumulative collection of all Blueworx Voice Response fix updates from 6.1.0.500 - 6.1.0.519.
https://blueworx.hostedftp.com/files/path/Fix+Center/BVR610/BVR610.ML5.fix500-519.tar.Z